Frequently Asked Questions
Click on the calendar symbol to choose a day for a date proposal and see the day of the week.
While scheduling, a note area tab was visible (until 25.5.2018). What was it for and is there a replacement?
The note area was intended for the collection of agenda items or generation of a common protocol during a meeting or telephone conference.
Basic data protection regulation cannot clearly regulate if the note area contains additional personal or sensitive data, for example in a protocol. The Federal Ministry for Digital and Economic Affairs has therefore deactivated the creation of new note pages within TERMINO as a precautionary measure.
If you need to provide a common note page for the participants of a meeting, there are various other options.
To how many patricipants can I send an invitation by E-Mail?
Invitations directly sent from TERMINO are limited to 30 E-Mail recipients. If you need to reach more, you have two options:
- Split up recipient list to chunks with less than 30 recipients and send repeatedly
- Use your email program or web mail to send invitations together with the invite-link
TERMINO does not send more than 50 emails per hour. This is a measure to prevent spamming.
How can pledged dates be shown in Outlook or on my Smartphone?
Registered users have the option to list and optionally subscribe all pledged dates (menu My Account / Pledged).
Pledged dates are light red, agreed dates are dark red.
To generate a webcal subscription link you need to create an API key first.
What happens if the fixed date changes?
The new appointment can be re-sent to the participating persons. Some programs, e.g. Thunderbird, point out appointment conflicts and allow the update of the appointment.
When creating a poll, there is a "Hidden" option. What does it do?
In a hidden poll, participants cannot see what others have chosen. This can be used, for example, in a larger poll examining possible dates for an event.
Can I use TERMINO completely anonymously?
Both the registration of a user account and entering an e-mail address for polls is optional.
This means that participants in a vote can use it completely anonymously.
However, inviting persons are obliged to provide an e-mail address, so the link for subsequent editing and fixing of the appointment can be received.
Why does it make sense for both inviting and invited persons to enter an e-mail address and what is it used for?
For inviting persons, the e-mail address is necessary to send them the link for subsequent editing.
It is not mandatory for participants to provide an e-mail address, but recommended. The fixed appointment will then be sent to this address as an ICAL file so that the appointment can be conveniently imported into the participant's own calendar.
In both cases the address will never be publicly displayed, and will only be used to deliver this information.
What happens if a participant in a poll enters an invalid email address?
If the address is not valid, the ical (calendar) file cannot be delivered upon completion of the appointment voting. Affected participants may not know anything about the fixed appointment.
When I create or close a poll – why does it take some time until I receive the corresponding mail in my inbox instantly?
Depending on whether or not your own mail service provider uses Greylisting, the delivery of mails can be delayed by a few minutes or up to 1/2 hour.
If the mail does not arrive immediately, just wait a little.
Who is entitled to subsequently edit or delete the answers of the participants?
Logged in users may edit or delete their own answers.
Anonymous users cannot edit or delete answers.
Appointment creators can delete any appointment entry, e.g. if a user has voted several times by mistake (if, for example, the internet connection has been interrupted).
If the options for appointments need to be extended, a grey icon appears at voting lines. Anonymous users need to add a new line with their votes.
Is a contract processor agreement according to the basic data protection regulation necessary for companies or organisations in Austria that use TERMINO?
The free and publicly usable version of termino.gv.at does not require a contract processing agreement between companies or organisations that use TERMINO and the BMDW, as there is no relation in the sense of a responsible person according to Art. 4 Z 7 GDPR and a contract processor according to Art. 4 Z 8 GDPR, due to lack of purpose and means.
What do I need to consider before printing a voting list?
The following printer settings should be made:
- Scaling 40% (or less if more than a dozen time columns)
- Deactivate automatic scaling (sometimes wide polls are not recognized, therefore fix scaling)
- Print background images (otherwise the check marks are not displayed)
For lists with more than a dozen options we recommend to use the CSV export feature, import the file in a sheet (Excel, Calc) and format and print it from there.
Is there an export function?
TERMINO has an export function and delivers semikolon based CSV which you can import in Excel or Calc.
If you want to export quickly only a part of the table, simply mark the fieldstable in your web browser and copy and paste it.
Sometimes you are asked for the preferred language of the fields, so just select e.g. English.
How long for will appointments be available? Can I delete them myself?
Agreed appointments are deleted three months after the fixed date, uncompleted appointments six months after their last editing.
In terms of the Basic Data Protection Regulation, these periods are a compromise between service orientation and data economy.
As an appointment creator, you can also delete an appointment by yourself on the "Edit" page below.
You will get to this page
1. if you have a login and are logged in top right at My Account / Votes
2. if you have not registered with TERMINO, via the link sent by e-mail for subsequent editing
Can polls have a "maybe" option additionally to "yes" and "no"?
Yes. When creating a poll, expand the SETTINGS. There you can enable the "Maybe" option.